Quality & Sustainability Policy

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OUR VISION

To be a brand that is constantly in demand with its friendly service in a family atmosphere.

    ReliabilityFairnessEfficiencyTransparencyCreativityTeamworkTaking InitiativeEnvironmental AwarenessLove and Respect

OUR MISSION

OUR VALUES

To increase customer dependence by providing services and products beyond our customers' expectations. To increase employee continuity and happiness by creating a good working environment where talents are developed and participation and teamwork are encouraged. To continuously and significantly increase the value we add to society and the environment. To develop continuously by using all our resources efficiently and to become a well-known and demanded brand in target markets.

QUALITY AND SUSTAINABILITY POLICY


While institutionalizing, we establish our operating and management system in accordance with international standards and ensure its implementation. We constantly measure and improve our guest satisfaction and service quality with the belief that we can always be better. We attach importance to continuity of training in order to raise the awareness of our staff and ensure the continuity of the system. We make new investments by working in accordance with country and regional policies. We take guest expectations into account in our investments, follow technology closely, improve ourselves and always use our experiences, knowledge and skills in a constructive way. To be the preferred workplace, we focus on both internal and external candidates for our employer brand. We create a participatory working environment by implementing our corporate and individual performance evaluation process by disseminating our strategies and goals to the entire organization and our employees, and making our corporate development approaches best practice examples. There is no discrimination (language, religion, race) against staff and guests. Everyone is evaluated equally. With our transparent management style, we ensure that all employees contribute to our system. By instilling the corporate identity in all employees, we create employees who believe in teamwork and ensure that they remain within the group for the long term. We work to place innovation and corporate entrepreneurship at the center of our corporate culture and to ensure the dissemination of its applications with the participation of our stakeholders. To communicate with our stakeholders in a transparent, participatory and mutual trust-based manner in all our activities, To proactively manage our social, environmental and economic impacts together with our stakeholders, To base stakeholder expectations on the "management with social responsibility awareness" approach reflected in our way of doing business, our culture and values, To shape and diversify our contribution in line with our social responsibility strategies. To support and spread the sustainability approach. In order to protect the confidentiality, integrity and accessibility of information and to raise the awareness of our stakeholders about information security, we carefully prepare all our trainings and constantly inform both our customers and employees. We take all necessary precautions to increase local employment, protect and enrich the ecosystem in the places we are located, and share all the activities we do to protect our environment with our stakeholders. It is our priority to be at the forefront and take responsibility with our way of doing business beyond legal regulations, and to adopt a way of doing business that goes beyond full compliance with legal regulations. We accept anti-corruption and anti-bribery as our basic responsibility. We accept the values of reliability, justice, efficiency, transparency, initiative, creativity, teamwork, love and respect in corporate management. For our guests to have a healthy diet; We offer physically, chemically and microbiologically clean foods. We comply with the laws and regulations published in our country in the purchase, storage, preparation and presentation of raw materials. Our goal is to constantly raise our food safety standards and ensure that they are implemented as a system. While developing our products and services, we take care to ensure that they are environmentally friendly, safe, durable and of high quality. To obtain all relevant certifications and safety details for all our products and to maintain their sustainability with care.

ENVIRONMENTAL POLICY


In order to protect the environment and ensure sustainability for future generations; We are determined to use environmentally friendly hotel policies and implement the necessary measures in this direction. In order to be an environmentally friendly hotel, we know the effects of our activities on the environment and we work to minimize these effects. By working together, we can make the environment cleaner and safer and be a focal point that draws attention to environmental problems.


OUR COMMITMENTS TO ENVIRONMENTAL ACTIVITIES

• By taking a proactive approach to our future needs and obligations in compliance with relevant environmental legislation,

• While maintaining our service quality in line with our guests' expectations, we also ensure the responsible use of energy, water and materials in order to protect natural resources,

• By implementing reuse and recycling activities in areas such as energy consumption, water consumption, management of waste materials and monitoring our performance regarding these activities,

• Working with appropriate collaborations and suppliers that have environmentally friendly policies and practices,

• We carry out our work by constantly reviewing and keeping it updated through an active environmental team and by communicating our work to all our employees and training them.

OCCUPATIONAL HEALTH AND SAFETY POLICY


Managing Risks

Ensuring that hazards are identified and eliminated in advance by performing timely and accurate risk analysis


Prevention of Work Accidents

Continuously improving activities related to occupational health and safety by adopting the goal of zero work accidents and zero occupational diseases and taking the necessary precautions


Technology

To follow new developments and use ergonomic, reliable and non-harmful technologies for occupational safety as much as commercial possibilities allow.


Education and Communication

Organizing training activities to create and develop occupational health and safety awareness of all our team members. To share our work in the field of occupational health and safety with our employees, suppliers and the society and to raise their awareness.


Compliance and Sustainability with Occupational Health and Safety Laws and Regulations

To comply with the occupational health and safety legislation in force at every stage of our activities, as well as the standards set by the organizations we are a member of. To ensure continuous improvement and development by determining and following our OHS goals and objectives.

INFORMATION SECURITY POLICY


To provide secure access to its own and its stakeholders' information assets,

To protect the availability, integrity and confidentiality of information,

Evaluating and managing risks that may occur on its own and its stakeholders' information assets,

To protect the reliability and brand image of the institution,

To apply the necessary sanctions in case of violation of information security,

To ensure information security requirements arising from the national, international or sectoral regulations to which it is subject, to fulfill legal and relevant regulatory requirements, to meet its obligations arising from agreements, and its corporate responsibilities towards internal and external stakeholders,

To reduce the impact of information security threats on business / service continuity and ensure the continuity and sustainability of the business,

It is committed to maintaining and improving the level of information security with the established control infrastructure.

CHILD PROTECTION POLICY


• We take the necessary measures to respect children's rights and protect children against forms of exploitation (including sexual exploitation).

• We support programs that prevent children from becoming in need of protection and care.

• We engage in activities to increase social awareness and sensitivity to prevent violence against children.

• We cooperate with all stakeholders serving children.

• We ensure that all suspicious actions regarding children are reported to local authorities and relevant organizations

• We organize trainings to ensure that our staff is aware of how to approach and serve children.

• We follow and enforce all laws and regulations regarding child workers.

BICYCLE FRIENDLY POLICY


As Club Mega Saray Hotel;

In order to create a livable and sustainable world, environmentally friendly practices have become the focal point of our hotel's corporate strategies.


As a facility open to support in all branches and levels of sports, we are aware that cycling is one of the sustainable transportation models. One of our primary goals is to be a "Bicycle Friendly Business" for a clean environment and less air pollution. However, we would like to inform you that we aim to maximize our health level with our increased level of activity by minimizing air pollution and that we are here for a healthier generation.


We are always stronger together.

ENERGY POLICY


To determine goals and targets in order to use our energy resources more efficiently, to review them and to provide the necessary resources to achieve our goals,


To follow all national laws, regulations and other conditions that we must comply with regarding energy efficiency and the use of energy resources, and to fulfill their requirements,


To continuously improve and improve our Energy Management System and energy performance; For this purpose, we replace our existing systems with more efficient systems and prioritize new systems, purchase energy efficient products and services,


We are committed to contributing to the awareness raising of our suppliers, subcontractors and visitors, as well as the training of all our employees on energy sensitivity.

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ANTALYA NATURAL AND CULTURAL HERITAGE AREAS

ABOUT THE HISTORY OF ANTALYA

About the history of Antalya; The oldest ruins found in the Karain Cave, located about 2 km inland of Antalya, show that life in Antalya dates back to the Paleolithic period. Although Antalya is not as old as other cities covering the Mediterranean strip, it is considered one of the oldest settlements.


Antalya was founded in the 1st century BC by II. It is known that it was founded by Attalus. When the city was first founded, it was named Attaleia, inspired by the name of its founder. When the Kingdom of Pergamum passed to Rome, the region became a Roman city. When Emperor Hadrian conquered this place in 130 AD, a triumphal arch was also built in the region.



Later, the city was first captured by the Byzantines and then conquered by the Seljuk Turks in 1207. The city later became known as "Antalya". The city was then captured by the Mongols and then by the Ottomans in 1391. The city, which was captured by the Italians in 1918 after World War I, was captured by the Turks under the leadership of Atatürk in 1921.

SIDE APOLLON TAPINAĞI

The temple, built in 150 AD, was named after Apollo, known as the god of light and beauty. The work, which was dedicated to Apollo, who was considered the goddess of the city in the past, is one of the structures that managed to survive in Side, Antalya, and is one of the places that must be included in the list of historical places in Side.


Address: Side Mahallesi, Cumhuriyet Blv. No:50, 07600 Manavgat/Antalya

Visiting hours: It can be visited every day between 08.00-19.00. Closing time in winter is 17.00.

Entrance fee: Free

ASPENDOS ANCIENT THEATER

Aspendos Ancient City, with a history of 1800 years, is one of the most important historical places in Turkey and also one of the best preserved ancient theaters. The theater, which fascinates people with its story, is one of the most beautiful examples of old architecture.

The open-air theater built by architect Zeno is still used for concerts and events. The impressive structure thanks to the sound and acoustic distribution inside attracts the attention of many local and foreign tourists. Aspendos Theatre, which has been the subject of many articles and writings, is one of the wonderful buildings that amazes with its beauty. Her name is also known as Belkıs among the public.


Address: Sarıabalı Mahallesi, Aspendos Yolu, 07500 Serik/Antalya

Opening Time: 08:00Closing Time: 19:00Box Office Closing Time: 18:45

PERGE ANCIENT CITY

Perge Ancient City, located in Aksu district of Antalya, is a well-preserved historical structure that has survived to the present day. The city was founded in 1200 BC. The city, which was used during the Hittite Empire, later became an important settlement used by the Romans and Byzantines.

There are a theatre, Hellenistic gate, bath, stadium and colonnaded street in the city. Most of these structures have survived to the present day, but some structures have been damaged due to natural disasters and external factors.

The ruins that have survived to the present day allow visitors to see the traces of the past in Belek closely. Its impressive theater with a capacity of 15,000 people also makes this place one of the historical spots to see.


Address: Barbaros, Perge Yolu, 07112 Aksu/Antalya

Phone: 02424262748Opening Time: 08:00Closing Time: 19:00Box Office Closing Time: 18:45

PUBLIC TRANSPORTATION ALTERNATIVES FOR TOURIST TRIPS

For Antalya Kaleiçi, Port and Bazaar tours, you can use Antalya minibuses, which depart from the bus stops every 20 minutes.

Serik Town: You can visit the surrounding area with the minibuses that depart every 30 minutes to Serik Town, Boğazkent and Aspendos.


Belek: You can take a panoramic tour around Belek with the open-air shuttle service, which operates separately from our bus stops every 20 minutes in İskele, Acısu and İleribaşı locations. You can reach surrounding cities by buses departing from Serik Bus Terminal. It is possible to reach the places you want to see within the district by bus and minibus.


If you want to see Side-ManavgatSide Ancient City and Manavgat waterfall, it will be enough to reach Belek Bus Terminal in front of the hotel to reach the minibuses departing from Belek Bus Terminal.


By using KemerDolmuş, you can easily reach anywhere you want and go to ancient cities such as Olympos in the surrounding area. You can use minibuses to reach famous beaches.


You can get detailed information about public transportation hours from the facility you are staying in. You can get information about bus services from the link: https://www.antalyakart.com.tr/ana-sayfa

THINGS TO BE FOLLOWED IN LOCAL VISITS

Visiting hours of historical and touristic places, special rules to be followed inside, taking photos, etc. You can get information about these issues from the places you visit or from the hotel you stay in.


Protected forests, beaches, caves, etc. Damaging, polluting, or damaging the originality of the areas should be avoided.


During the activities (rafting, paragliding, etc.), you must use all kinds of equipment and clothing recommended for your life safety according to the rules.


If you are going to visit Islamic places of worship, you must have a headscarf with you. Women must wear their heads and entire bodies covered, and men must dress with clothing up to their knees. You should take care to keep the environment clean during the trip, and you should not engage in any behavior that will harm the region in any way during historical site tours. In any situation that may disturb you, you can report your complaint to the application points near the tour area or the nearest police station.

Public shopping malls, marketplaces, streets, stops, etc. In general, we should pay attention to our behavior in places, we should not talk loudly and we should not cause any disturbance to those around us.


Wild life, vegetation, animals and biodiversity, which are the basis of the balance and continuity of natural life, must be protected.


All activities and activities that will harm natural life should be avoided.


Visiting hours of the museums and historical sites you want to visit, whether they are in service, etc. We recommend that you confirm the information with the hotel you are staying in and visit www.muze.gov.tr for MUSEUM CARD and more detailed information.


As a museum card holder, you can discover the cultural and natural riches of our country and at the same time contribute to the protection of cultural assets.

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ECOLOGY AND BIODIVERSITY

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Caretta Caretta

Caretta Caretta, a protected sea turtle species, can lay 100 eggs at a time. This species generally lives on the Mediterranean coast and is most commonly seen in Turkey. This turtle species, known only for living in the sea, is among the endangered animals due to illegal hunting and environmental pollution, which has increased recently. These sea creatures, which come to land only to lay eggs, attract attention with their paddle-shaped swimming legs and reddish shell.

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Carbonell Blue

It is one of our endemic species. The upper wings are light blue and the black veins on the wings are absent or very short. There are black scales on both wing edges on the wing. It was observed on the eastern and western slopes of the Bey Mountains in Antalya.

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Ağaçkakan (Picus)

These animals, which are very useful because they eat caterpillars, insects and worms that damage trees, tear the bark of greening trees in a circle in the spring, down to the wood parts. The woodpecker hits the tree trunk with its beak at regular intervals. By evaluating the reflected sounds, it discovers where the caterpillar is located on the shell. Thus, there is no need to drill in vain. It is a matter of curiosity that woodpeckers can precisely locate insects under the bark without seeing them.

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Ice

Musa Cavandish

Banana was brought from India to Europe in the times before Christ, and from there it spread to America, Australia and other regions. By the way, common banana was first brought to our country as an ornamental plant from Alexandria in 1870, and the type called dwarf banana was later introduced to the country from there.

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Wages

Lagerstromia Indica

Lagerstroemia indica Indian Subcontinent and also Southeast Asia, China, Korea and Japan. Generally multi-stemmed, deciduous, wide-spreading tree of open habit with flat tops, rounded or even pointed tips. The tree is a popular nesting shrub for songbirds and shrubs. It is one of our endemic species.

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Bay

Laurus Nobilis

Mediterranean laurel (Laurus nobilis) is a shrub or tree species from the laurel family that can remain green all year round, has a pleasant scent and has a wide range of uses for its leaves. It not only adds flavor to meals, but also has many benefits in alternative medicine. It also has an important share in Turkey's agricultural exports.

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TRADITIONAL HANDICRAFTS AND CRAFTS IN ANTALYA

HANDICRAFTS AND CRAFTS IN ANTALYA

Handicrafts; It can be defined as the transformation of raw materials into processed products using manual dexterity and simple hand tools. You can support both our economy and our local people who try to keep traditional handicrafts alive by purchasing the products you like in various regions of Antalya. Some of the handicrafts, which are products of a deep-rooted past based on traditional knowledge and constitute one of the important elements of our culture, are as follows:

BICYCLE

Today, Antalya is one of the places where knives are produced using traditional methods. Knife art, which is practiced in Elmalı, Kumluca and Serik districts of Antalya, adds indispensable tools of our daily life such as bread knives, butcher knives and fruit knives to our lives.


The first examples of knives were made of stone in the Paleolithic Age. In the Bronze Age, knives began to be made of bronze, and over time, they were developed and the production of cutting and piercing weapons such as swords and daggers began.


In our culture, knives have value as weapons as well as being daily items. Old knives and weapons are kept and exhibited as heirlooms. Travelers who visited Anatolia talked about the clothes of the Turks and the knives and swords they wore.


We see that Konya was an important metal works and knife production center during the Seljuk and Ottoman periods. During the Republican Period, knife shops in the Konya bazaar continued to make knives. Sheep shearing knives, vineyard knives, kitchen knives, pocket knives (pocket knives) were produced.

WEAVING

The history of weaving is as old as human history. Due to the biological structure of humans, they must always cover themselves in order to protect themselves from the negative natural conditions of the environment in which they live and to avoid being affected by hard objects in the environment, cold-heat, sun and wind. For this reason, the first examples in the creation of textural surfaces are textural surfaces that are flexible in all directions, where people can feel comfortable and safe, and which will protect them and not hinder their movements. Over time, societies and geographical conditions have traditionalized textural surfaces and created artistic works and international examples with local and national identities. In addition to thin rugs made with traditional weaving methods, this weaving method is also used in other products that need to be thick, such as carpet pads, bags, saddlebags, sacks and sacks. Rug weaving, a type of kirkit weaving, is still continued in some parts of Antalya. 'Alafaradın Kilimi' in Küçükköy and Büyükköy in Korkuteli district and 'Barak Kilimi' in Kaş are among the most famous examples of rug weaving woven with woolen threads on wooden looms. Gilamik Weaving, which is still alive in Ormana, is woven on wooden looms called looms. Bed sheets, headscarves and cover sets for furniture are made with gilamik weaving, which is a type of silk weaving. In Antalya, which is a highly developed city in the field of weaving, silk weaving is also among the important handicrafts. In addition to silkworm farming, silk weaving also comes to the fore in Alanya and its surroundings. The silk taken from the cocoons is turned into many fabrics, especially the 'Alanya belt', on weaving looms.

blacksmithing

A blacksmith is a person who processes and repairs hooks, chains, agricultural tools and similar metal objects, as well as iron and similar metal parts, by bending, hammering or molding them with the help of hands and workbenches. The hot iron forging craft, which has been maintained for centuries, even millennia, is about to disappear... With the beginning of mechanization, the hand-made hot iron forging craft has suffered great damage. Although some of the great masters who devoted years to this craft continue their profession, many of them have closed their shops. But there is still a great need for hot iron forging. For example, in order to make a good axe, its blade must be thoroughly beaten and processed. You should definitely visit the Blacksmiths' Bazaar in Muratpaşa district of Antalya province to get acquainted with the art of blacksmithing and to support the local people by purchasing the products you like. In addition, Korkuteli district center, Elmalı district center, Ormana District of İbradı district are among the places in the city where blacksmithing is practiced and kept alive with traditional methods.

TIN MAKING

It is the profession of craftsmen who coat copper items with tin to ensure their long-term use. Tinning process is applied to prevent copper poisoning. Copper pots used without tinning can oxidize very quickly and cause poisoning called copper theft. Tinsmithing, which cannot be considered separately from copper art, appears as a traditional profession that is on the verge of extinction with the use of items such as plastic, steel and teflon instead of copper products. You can also see this tradition, which is kept alive by traveling tinsmiths in Antalya, in Elmalı district center and Muratpaşa district's Demirciler Bazaar.

PUMPKIN PROCESSING

Although gourds have different shapes and sizes, the type that is wide at the bottom and narrow at the top is generally used. Gourd, an annual plant, grows in many parts of Anatolia. Calabash, which has a wide range of uses, from musical instruments to rattles for babies, from jugs to decorative products, has recently been used as flower pots and chandeliers. Gourd processing is a very common profession, especially in Alanya.

SUSTAINABILITY REPORT

You can review Megasaray Hotels Sustainability Development Report and Our Policies.

Quality & Sustainability Policy

While institutionalizing, we establish our operation and management system in accordance with international standards and ensure they are implemented. We assess and improve our guest satisfaction and service quality by believing that the better is always possible. We always consider continuing training for raising awareness of our personnel and ensuring sustainability of the system.

We make new investments by working in harmony with the policies of the country and the region. We take guest expectations into our consideration for our investments and we always use our experience, knowledge and skills constructively by closely following technology.

We focus on both the internal and external candidates for our employers' brand to become the preferred firm. We create a participant working environment by implementing our corporate and personal performance assessment process and our strategy and goals by expanding them to our entire organization and all our employees and turning our corporate development approaches into best practices.

We ensure that all personnel provide contribution to our system by means of our transparent management approach. We create personnel believing in teamwork and ensure them to be a long-term parts of our group by infusing our corporate identity to all of them. We work for placing innovation and corporative entrepreneurship in the center of our corporate culture and ensuring expansion of their practices through participation of our stakeholders.

Our goal is to establish transparent and participant communication with all our stakeholders based on mutual trust, manage our social, environmental and economical effects provatively with our stakeholders, take the approach of "managing through the conscious of social responsibility where expectations of our stakeholders are reflected on our way of business, culture and values, shape and diversify our contributions in the society in accordance with our strategies and support and expand our approach of sustainability.

We carefully prepare all our trainings and we inform both our customers and our personnel on continuous basis in order to secure confidentiality, integrity and accessibility characteristics of information and raise awareness of our stakeholders on information security.

We take all kinds of necessary precautions for increasing employment, protecting and enriching ecosystem in where we are active and we shrae all activities we carry out for embracing and protecting the environment with our stakeholders.

Beyond legal regulations, it is our priority to take responsibility with our way of business conduct and be in the forefront and adopt a way of business conduct beyond full compliance with legal regulations. We accept to be against all kinds of corruption and bribe as our fundamental responsibility. We accept and acknowledge the conscious of reliability, justice, efficiency, transparency, taking initiative, teamwork and love and respect as our major value in corporate management.

We present physically, chemically and microbiologically clean foods for healthy nourishment of our guests. We folow the country-wide applicable laws and regulations for purchasing, storing, preparing and presenting raw materials. Our goal is to continuously improve our food safety standards and ensure they are implemented as a system. While, we develop our products and services, we take care that they are environmentally friendly, reliable, durable and high-quality. Our goal is to get all certifications and safety details related with all our products and continue their sustainability carefully.

We detect our impacts on the environment and take our negative impacts, potential risks and wastes on the environment under control in order to protect the environment and provide needs of sustainable tourism. We aim to change our way of conduct, reduce our Water consumption, manage Global climate change, conduct activities in accordance with the principle of reducing wastes at their sources, manage wastes through the principle of zero waste storate in nature and create economical values through reuse, recycling and recovery. While, we create our environmental strategies and design our activities, we take ecosystem issues into our consideration.

We follow the applicable laws, directives, legislations and regulations issued in our country related with the environment, the occupational health and safety and human rights and we fulfill all requisites perfectly. We aim to respect and support universal human rights and take responsibility for preventing any violation while we carry out our activities. We spend utmost efforts to raise awarenes against all kinds of violence including domestic violence.

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